Frequently Asked Questions

Pick one of our excellent & healthy plans and fast track your journey to a healthier you!


It’s simple, just follow the sign up steps online. Firstly pick your diet plan, fill in the online dietary analysis form, make payment, and you will receive your first meal the following Monday (or sooner if you ask nicely and it’s possible :)).

This is totally up to you and will depend on your health goals. We believe that getting healthy doesn’t happen over night, which is why the minimum number of deliveries you can buy is 5 days. If you really want to make a difference to your health, try challenging yourself to a month/20 weekdays of healthy eating!

Start days are generally a Monday. Please make sure to make payment before 12pm the Thursday before, to ensure you get your meals on the Monday start date selected.


Payment can be made by credit card through the secure online payment gateway, or your can do an EFT. Please find our banking details below:
Daily Dietitian
Nedbank Limited
Acc Name: Power Trust
Acc Number: 1160182833
Branch code: 198765


We deliver anywhere in Cape Town and Johannesburg. Just name the place and we’ll be there to feed you.

In Cape Town

Delivery is charged according to your distance from our kitchens.

R45 for all deliveries within a 15km radius of the kitchen

R70 for deliveries 15-20km away

R90 for deliveries 20-30km away

R120 for deliveries 30-40km away

R170 for deliveries 40-50km away

Our friendly delivery guys bring your meals right to your door or desk. Smile at them and be nice, they’ve likely been sitting in traffic and it took a lot of willpower not to eat your food on the way to you!

Cape Town

Monday – all Monday and Tuesday meals plus Wednesday lunch and snack

Wednesday – Wednesday dinner and snack plus all Thursday and Friday meals



Monday – all Monday meals

Tuesday – all Tuesday and Wednesday meals

Thursday – all Thursday and Friday meals

Though we do try to get your food delivered as soon as possible, there are some factors that will affect delivery time such as fresh ingredient delivery to the kitchen, preparation time, traffic, distance between kitchen and delivery location, etc. However, for every order we aim to deliver before 12pm. If we ever find ourselves unable to achieve this goal, you’ll be the first to know either by phone or email.

No you don’t, but make sure that you give detailed instructions on who we need to leave your food with if you aren’t there to receive it. Don’t blame us if you cannot locate your food, there are lots of hungry food thieves out there!

We can always find a way to deliver to you, just make sure you have your phone on you. If you won’t be home when we deliver we will leave your meals on your desk or hand the package to a concierge, guard or housekeeper. Please just remember to tell them that we will be dropping off food for you so they don’t think it’s a free lunch for them! Also it’s a good idea to order one of our fancy cooler bags so your food stays fresh until you receive it.

Google maps calculates how far your delivery address is from the kitchen nearest to you and charges you accordingly.

Unfortunately we do not provide refunds. You may, however, pause your deliveries should you be going away for a few days. You will have to give us at least 48 hours notice if you would like to pause (or restart) your deliveries.

We can only deliver to one address per order due to logistical reasons. You can change your address when you schedule your next order though.

Yes! Just send an email to and tell us when you’d like to pause your delivery. Please just give us a 48 hour heads up otherwise we will not be able to pause your order.

Unfortunately you may not cancel your order, as we do not provide refunds. You may, however, pause your meal delivery until you are ready to resume your deliveries. Remember to give us 48 hours notice.

Unfortunately we do not provide refunds. If there was something faulty with your meal or product, we apologises in advance, and ask you to please return it to us for inspection. If the fault lies with us we will happily replace the meal or product. Fault must be declared within 12 hours of delivery.

Luckily for our chefs and drivers, we do not deliver on public holidays and weekends. Should a public holiday fall within your order, your meals for the public holiday will be delivered the day before or the delivery schedule will change for that week.


Daily Dietitian makes every attempt to identify ingredients that may cause allergic reactions for those with food allergies. Every effort is made to instruct our food production staff on the severity of food allergies. In addition, we label items with possible allergen-containing ingredients; however, there is always a risk of contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice. Customers concerned with food allergies need to be aware of this risk and refrain from eating our products.

We will always do our best to cater for you. When you fill in the order form please inform us of any allergies/intolerances you have and we will let you know if we cannot cater for your needs. In addition, our team of Dietitians will be able to discuss any specific requirements you may have and try to build them into your programme. Just contact us if you have any questions.

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have a medical condition. Please let us know if you prefer to avoid raw foods.

The programme gives you the correct daily balance of proteins, carbohydrates and fats for your goals. Some people may find it takes a month or so for their bodies to settle into the new regime, however, the last thing we want is for you to feel hungry, so please let us know if you are and we can alter your portion sizes.

Yes. The programme is designed to maintain energy levels and avoid blood sugar swings, which can trigger hunger. Spacing out meals before you become hungry helps maintain stable blood sugar levels.

Water, water and more water. You should be aiming to drink between 1.5 and 2 litres of water and/or herbal teas a day. It is important to keep well hydrated as thirst can often be mistaken by the body as hunger.

Our aim is to create the perfect menu, however, you may discover some ingredients that you don’t enjoy along the way. We rely on constant feedback from you so just get in touch to request a change to your profile.

Individual results vary, but you should start to notice results after just 10 days (provided you don’t binge on weekends, consume liquid calories or eat additional food to what is delivered/recommended). Seeing results requires your commitment, it is not an overnight phenomenon unfortunately.

Because our online dietary analysis form is incredibly in-depth and our meal plans and meals are formulated by dietitians you shouldn’t need to see a dietitian, unless you have a specific medical condition. If you have any questions or would like to schedule a one on one consultation with a Dietitian, please let us know and we will direct you to one of our consulting Dietitians in Joburg, Pretoria or Cape Town. They will be able to direct you to the Daily Dietitian meal plan that is best suited to meet your individual goals.

Meal Plans

All our packages include everything you need to keep you energised and glowing throughout the day. The half day package consists of a mid-morning snack and lunch, the full day package consists of a mid-morning snack, lunch, an afternoon snack and dinner. For more information on each individual package, visit our Healthy Meal Packages page.

During checkout you can purchase an additional meal plan for breakfast and/or other meals that you will not be receiving from us. We will send you a personalised meal plan in line with your unique requirements.

We pride ourselves in providing you with high quality food, however, should you have any issues, please let us know and we will get back to you straight away.

Tell them to sign up themselves!

Programme Duration

We recommend following our healthy eating programmes for a minimum of a month so that your body can really make the most of the wonderful benefits of our personalized food. You may purchase your packages in sets of 5 (week) days (ie: 5, 10, 20 or 40 days) seeing as we only deliver on weekdays.

We understand that you probably lead a very busy life and it can be difficult to commit to receiving meals every day, however, we seriously recommend you try eat our meals for at least 5 consecutive days in order to get the healthful benefits. If you are going away you can pause your order but please remember that you need to give 48 hours notice.

Yes, provided you give us 48 hours notice. If you have any queries or would like more information please contact our client service team.